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Welcome to Outsourcing Multilingual Call Center
CallTech

At CallTech Outsourcing, we are a multilingual team with 19 years of experience, dedicated to helping you achieve your business goals. Our primary objective is to make your work as efficient and enjoyable as possible. We can be your partner for multilingual contact center outsourcing services, no matter where your business operates globally. With services that surpass the competition, we offer unmatched value for money.

 Founded in 2005

 CallTech has been committed to providing high-standard outsourcing services with a personalized approach to each client. Our services enable businesses to accelerate growth, expand their offerings, and reach beyond their internal capacities, giving them a competitive edge. Today, CallTech Outsourcing is a rapidly growing multilingual call center, collaborating with dozens of well-known companies worldwide and offering a wide range of contact center services.

Our focus on modern technology allows us to attract top-tier technology professionals, whose success is driven by our clients success. With diverse experience, education, and backgrounds, our team brings together a wealth of collective knowledge and talent. At CallTech, we have consistently delivered top-tier outsourcing services, and our professional team—many of whom are fluent in two to six languages and hold higher education degrees—ensures excellence, even in the most complex tasks.We offer all major contact center services, including: • Customer Support • Back Office Support • Order Confirmation Services • Upselling and Cross-selling • Phone Market Research (CATI) • Database Validation and Enrichment
Why CallTech Outsourcing:
In today’s globalized world, businesses are constantly seeking ways to reduce costs without compromising service quality. At CallTech Outsourcing, we offer a unique combination of advantages that make us the perfect partner for your contact center needs:

  • Multilingual Expertise: Each of our employees speaks multiple foreign languages, and many have professional or academic experience in Western countries, ensuring cultural competence and effective communication with your clients.
  • Competitive Pricing: Our service rates are lower compared to other call centers in Eastern Europe, providing excellent value without sacrificing quality.
  • Reliable Infrastructure: We offer high-quality, dependable communication systems, including robust internet connections, telephone systems, and backup power supplies, ensuring seamless service.
  • Quick Project Startup: With easy access to professional resources, we ensure a fast and efficient project startup, allowing you to focus on your core business.


TECHNOLOGY

At CallTech Outsourcing, we leverage cutting-edge technologies to offer some of the most competitive prices in the outsourcing market. Despite our cost-effective pricing, we never compromise on quality, ensuring that our clients receive top-tier services backed by reliable and innovative solutions.


IDEOLOGY

Our primary goal is to make your business more productive and enjoyable. We ensure a personalized, client-focused approach tailored to your specific needs. With a commitment to high-quality service and meticulous attention to detail, we guarantee that every order is handled with care and precision.


STRATEGY

We aim to build long-term partnerships with our clients by offering innovative marketing solutions, exceptional service quality, flexible customer support, and a commitment to delivering on our promises.
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Our clients say:

I confirm that I have dealt and we are still dealing at the moment with Calltech since 2007, during which time they have provided our business with excellent support in the areas of fund-rising and customer-care.

Their work has been a major factor in our association's success, helping us to acquire a lot of new subscribers in order to accomplish the goals and purpose of our non-profit organization. I can confidently recommend Calltech as a solid and reliable call-center, and experts in their field. I